Как вести беседу по телефону | страница 29




V. Make inquiries by phone:

1. about the take-off time of the plane to Moscow; 2. about the arrival time of the train from Paris; 3. about the goods the company is importing; 4. about the accommodation at the hotel; 5. about books dealing with modern British and American fiction, available at the shop; 6. about the trunk-call which is delayed


5. Visas

Working in groups of two, read aloud the following Telephone Dialogues.


Dialogue 1
Business Visa

Secretary: Consular Department.

Mr Ноrn: Good morning. This is Horn speaking.

Secretary: Good morning, Mr Horn. Could I help you?

Mr Horn: Five days ago I sent you my passport to obtain a visa for a business trip to the Soviet Union.

Secretary: Wait a minute, Mr Horn. I’ll make some inquiries. (After two minutes’ interval.) Yes, Mr Horn, we have your completed application form and your passport. But you did not send us three passport-size photographs.

Mr Horn: I’m afraid I didn’t. The thing is, I don’t have them.

Secretary: Then go to the local photographer and have the pictures taken.

Mr Horn: Thank you. If I send the photographs tomorrow, when can I have my passport back?

Secretary: We need at least seven clear days to issue a visa. In your case we’ll do it in three days.

Mr Horn: You are very kind, thank you. Good-bye.

Secretary: Good-bye, Mr Horn.


Dialogue 2
Tourist Visa

Miss Dodge: Good afternoon. Could I speak to somebody from the Soviet Consular Department, please?

Secretary: Good afternoon. Secretary’s speaking.

Miss Dodge: My name is Dodge. I am going to visit the Soviet Union as a tourist.

Secretary: You are welcome, Miss Dodge.

Miss Dodge: Should I apply for a visa personally or by post?

Secretary: Any way you wish.

Miss Dodge: What documents should I submit to the Consular Department, pдease?

Secretary: A completed application form, your passport, three recent passport-size photographs, and a letter from your travel agent.

Miss Dodge: Do I have to get in touch with a travel agency?

Secretary: Yes, Miss Dodge. All individual tourist trips to the Soviet Union are arranged through the “Intourist” Travel agency.

Miss Dodge: Can’t I arrange it through the Consular Department?

Secretary: I’m afraid, Miss Dodge, you cannot. It is done for your convenience. The “Intourist” will take care of the tickets and your hotel accommodation in the USSR.

Miss Dodge: Thank you very much. When you are open?

Secretary: Monday through Friday. Our Consular office is closed on Saturdays and Sundays and on all legal holidays.