Therefore, I’m kindly asking you, please, do not send me any issues, bill, magazines and other offers. I don’t suppose to be a customer of the company who doesn’t fulfill its obligations.
Sincerely yours,
Подпись
Arina Rodionova
Пример 23. Жалоба по поводу покупки некачественных футболок.
Dear Sirs
I am writing to express my dissatisfaction with the T-shirts «Game Star», which I bought from you last week. As you will see from the enclosed bill, these cost $15 each. One of them frayed out at the edges after the first washing. In one of them, which was striped in red and blue, the colours have run away.
These T-shirts were not sold on sale, nor did the price I paid lead me to expect that they would be of inferior quality. Does your company have any price– quality corporate culture?
Therefore I must insist to have my money refunded.
Please let me know what you would like me to do with these T-shirts?
Yours faithfully,
Подпись
Natalia Petrova
Пример 24. Жалоба по поводу неудовлетворительного сервиса (печать визитных карточек).
Dear Sir/Madam
I’m writing to you to complain about service of the business and visit -card machine provided by your company. I visited this machine at the Pall-Mall underground station directly at the entrance at 14.45 last Saturday, May 20, 2004 to print my business cards. I choose pattern N 5807 with color CD’s design, inserted two coins for $5, followed instructions and got nothing.
I called immediately to your head quarter and left my message on the answering machine.
Therefore, I’d like to get my business cards and kindly ask you to prepare and send it to my address. As far as I already paid money, I call for to do it immediately. Please, put the following information at the card.
1. Pattern N 5807
2. Anna Egorova
3. Russian Language Teacher
4. Tel.: 123 456 789
5. Fax: 987 654 321
6. E-mail: asd@fgh.jkl
I’d prefer to thank you for a good cards I hope to get from you very soon, than to complain to the proper organization about this case.
Sincerely yours,
Подпись
Anna Egorova
Пример 25. Письмо подруге.
Dear Anna
Thank you for your letter which came yesterday. I did enjoy hearing from you. The news of your interview is very interesting. You didn’t if=whether you get the job. I hope so. I was very sorry to hear that you had been/were burgled again. How many times has this happened to you? Five hundred pounds is a lot of money. Do police know who did it?
You wanted me to tell you about what I am doing in Edinburgh, and what my life here is like. Well, I’m enjoying it very much. The course is good, but harder than I thought. At first I have no friends, but I got to know people from my (the same) Department (as me). At the moment I’m spending all the whole time=all my time to buy books I need to read for my course, but it is difficult to find them. I’m sure I’ll find them soon. As soon as I buy them, I’ll be very busy!
