Как вести беседу по телефону | страница 13




IV. Fill in the missing remarks.

1. A: May I speak with Mr Bell?

B:

A: Could I leave a message for him?

B:


2. A: Is this 347-5166?

B:

A: This is Buchnev from the USSR Embassy.

B: …


3. A: Messrs. Smith O Son Ltd. Good morning.

B:

A: Sorry. The line is busy.


4. A: Sorry. Mr Foot is on the other line. Will you hold on, please?

B:


5. A:

B: I’ll call back later.


6. A: Sorry to have kept you waiting. Now I’m putting you through.

B:


7. A: Is there any message?


8. A: …

B: Hold on, please. I’ll see if he is in.


9. A: Sorry. Mr Bradley is not available. Would you like to leave a message?

B:


10. A: Sorry. There is no reply at his number.


11. A: May I have extension 75, please?

B:

A: Well, yes, if it doesn’t take too long.


12. A: I’m sorry. I didn’t catch your name. Will you spell it, please.

B:


13. A: You’ve got the wrong number.

B:

A: That’s all right.


14. A:

B: This is 520-4824. But there is no one by the name of Scott here.


15. A: Hello, hello… I can’t hear what you are saying.

B:


16. A: Operator, I’ve been disconnected with my caller. Could you help me?

O:


17. A: I want to place a call at Leningrad.

O:

A: 274-20-18.

O: Is it a credit card call?

A:


18. O: Would you like to make a person-to-person call?

A:


19. O: Will you accept a collect call from Mr Dowden?

A:


20. A: There appears to be some interference in our connection with Moscow. Could you do anything about it?

O:


V. Spell the names on the phone.

Костиков, Рязанов, Орлов, Ордынский, Соловьев, Бардин, Соколов, Иванов, Дарский, Кружковский, Петров, Бучнев.


III

TOPICAL TELEPHONE CONVERSATIONS

A. APPOINTMENTS

1. Making an Appointment

Secretary: Two-four-nine; double eight-double two.

Mr Ivanov: I would like to make an appointment with Mr Jeffries. This is Mr Ivanov speaking.

Secretary: Oh, yes, Mr Ivanov. Good morning. I’ll get his schedule. Are you there?

Mr Ivanov: Yes.

Secretary: When would you like to come, Mr Ivanov?

Mr Ivanov: Tomorrow, if possible.

Secretary: I’m afraid he’s tied up tomorrow. Is it urgent? If it is, perhaps we could fit you in somewhere.

Mr Ivanov: No, it isn’t that urgent. Is the day after tomorrow possible?

Secretary: What time would you like to come?

Mr Ivanov: As late as possible in the afternoon.

Secretary: I’m sorry, that afternoon’s full too. How is Friday afternoon at five?

Mr Ivanov: Yes, that’s perfect, thank you. Good-bye.


2. Making an Appointment

Mr Zonov: Hello. Is this Mr Summerset? This is Mr Zonov speaking.